Internet searches: Librarians do it better
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Cancer patients seeking timely, accurate, unbiased information on the Internet about a disease and its treatment might do well to enlist the help of a professional librarian.
According to a study reported today at the Medical Library Association’s annual meeting in Phoenix, cancer patients are more likely to find what they are looking for with a librarian-mediated search instead of “going it alone.”
Over the last five years, Ruti Volk, a professional librarian and manager of the Patient Education Resource Center (PERC) at the University of Michigan Comprehensive Cancer Center, and colleagues have done about 2,100 searches for cancer patients. After each mediated-search, patients are asked to complete an evaluation on the information provided to them.
Results from 513 evaluations revealed several interesting findings, Volk noted in an interview with Reuters Health. “One of the most interesting was that 65 percent of patients said they were not able to obtain the information that we sent to them from any other source. They were not able to get it by themselves by using the Internet; they didn’t get it from a healthcare provider or from a cancer organization.”
An additional 30 percent of PERC visitors said the librarian provided some new information. Only 4 percent said they found all the same information on their own.
“This demonstrates,” said Volk, “that even though the information is supposedly so accessible and everything is on the web, people still need the help of a professional to find information that is relevant to them that is current and accurate and authoritative.”
Librarians have access to resources sometimes unavailable to the public such as subscription-based databases. But the biggest advantage, Volk said, is expertise in searching. “I do this every day, I should do it better than other people,” she said.
Most comprehensive cancer centers have patient resource centers, but not all of them are staffed by trained librarians skilled in finding pertinent healthcare information, Volk also noted.
“If people want to gain an in-depth understanding of their condition or they have a complex question, it is wise to enlist the help of a professional librarian,” she said.
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